We ship orders within 1–2 business days, and you’ll get a tracking link as soon as yours is on its way. Urban shipping is free on orders over $45 ($5.95 under), and rural shipping is a flat $8.95.
If your order arrives damaged or isn’t what you ordered, let us know within 7 days of delivery at hello@no2.co.nz and we’ll work through a solution.
We don’t accept change-of-mind returns, but accidents happen. If you’ve signed up for a subscription by mistake, get in touch. We’ll refund the product price once it’s returned, and shipping costs are yours to cover.
Absolutely love it, fast easy mixing & so quick to clean
T
Tori
Fast acting approah to problem solving
Any issues ive had , the company has been happy to rectify.
Hi Tori,
Thanks for your feedback and we're sorry to hear you had a bad experience with your Whizz Stick. If it arrived faulty, we'd be happy to send you a replacement — just let us know. We’ll definitely take your comments on board as we keep improving. Thanks again for letting us know.
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