Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
About No.2
No.2 is a naturally flavoured psyllium husk supplement, made in New Zealand. It comes as a powder. Mix it into water, a smoothie, or sprinkle on your morning cereal. 3 doses gives you ⅓ of your daily fibre intake.
Metamucil sits at just 58% active psyllium, padded with maltodextrin, colours, and artificial sweeteners. Plain psyllium husk is pure but tastes like sawdust. We made something much better.
Actually good, and yes, we know that's exactly what you'd expect us to say. Kiwi Berry, Lemon, Orange, or Vanilla. Mix it in water, or throw it in your smoothie. It won't go gloopy if you drink it quickly.
Gut health and regularity is where most people start. But psyllium husk supports heart health, cholesterol, blood sugar, and weight management too. There’s a reason doctors have been prescribing psyllium for decades.
Blended right here in New Zealand. Peel the label and recycle our tubs.
No.2 was started by Alice Wright. After years managing IBS, endometriosis, and a birth injury, her GP recommended psyllium. It genuinely helped. She couldn’t find a version she actually wanted to take every day, so she made one.
How to take No.2
One to three doses a day. Take it once or spread it out across the day. Start with once a day and build up gradually if you’re new to psyllium.
Any time works. Most people find a morning routine easiest, with breakfast or first thing with a glass of water. Consistency matters more than timing.
Stir one teaspoon into a full glass of water and drink it straight away. Psyllium gels quickly, so don’t leave it sitting. That gelling is what makes it work. You can also mix it into a smoothie or sprinkle it on cereal if you prefer.
No. Water works best, but smoothies, yoghurt, and cereal all work fine too. Just make sure you’re drinking enough fluid overall. At least 6-8 glasses of water a day is recommended when taking a fibre supplement.
Psyllium can affect the absorption of some medications if taken at the same time. As a general rule, take No.2 at least two hours before or after any medication. If you’re unsure, check with your GP or pharmacist.
Most people notice changes to bowel regularity within a few days. Benefits for cholesterol, blood sugar, and weight management are more gradual and tend to build over several weeks of consistent use.
What’s in No.2
Psyllium husk powder (92%), natural flavours, fruit acids (malic acid and potassium citrate) and a pinch of natural plant based sweeteners (stevia and thaumatin). No maltodextrin, no artificial colours, no artificial flavours.
Yes. Psyllium husk is naturally gluten-free.
The Psyllium Fibre range is vegan-friendly. The Collagen Fibre Blends contain hydrolysed collagen, which is derived from animals.
Very few. Psyllium husk is almost entirely fibre, which has minimal caloric value. Check the nutrition panel on your product for the exact figure.
No common allergens. Always check the label for the most current ingredient information.
No.2 Collagen Fibre Blends
The Collagen Blends start with the same psyllium husk base as the Psyllium Fibre range, then add hydrolysed collagen peptides and Vitamin C. Same gut health benefits, plus support for skin, hair, nails, and joints.
Hydrolysed bovine collagen, that's been broken down into smaller peptides that are easier for your body to absorb. We add Vitamin C as an active ingredient to support utilisation.
If you’re primarily after gut health benefits, start with the Psyllium Fibre range. If you want collagen support on top of that, go for the Kiwi Berry or Vanilla Collagen Blends. If you just want pure, unflavoured collagen for beauty and bone support, go for Straight Up Collagen.
Orders & Delivery
Free shipping on orders over $45. Standard rates apply below that. See our Shipping & Returns page for the full details.
We ship to metro and rural addresses across New Zealand. Rural delivery may take a little longer. See our Shipping & Returns page for timeframes.
Metro orders typically arrive within 2-4 business days. Rural delivery may take a little longer. You’ll receive a tracking link once your order is dispatched.
Yes. You’ll get a tracking link by email once your order has been dispatched.
See our Shipping & Returns page for the full details.
Subscriptions
A recurring order of No.2 at a frequency you choose: every 4, 6, or 8 weeks. You save 10% on every order compared to the one-off price.
Select ‘Subscribe and save’ on any product page before adding to cart. You can manage your subscription from your account at any time.
Yes, anytime. No lock-in, no awkward cancellation flows. Log into your account and manage it from there.
Yes. Adjust how often your order arrives from your account page.
Yes. You’ll receive an email reminder before each subscription order is charged, giving you time to skip, adjust, or cancel if needed.
This is our email list, separate from your product subscription (if you have one).. You’ll get gut health content, honest tips, and the occasional offer from us. Set up a product subscription and you’re automatically added to the newsletter too. You can unsubscribe from the newsletter at any time without affecting your product subscription.